Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about WellGreenSeeds.co.uk and the service we provide.

QUESTION 1 - Can I legally buy cannabis seeds?

In the UK the supply and possession of cannabis seeds is legal. Customers are also advised that under UK law it is illegal to germinate cannabis seeds without a licence from the Home Office.

Although it is currently legal to buy and sell cannabis seeds, WellGreenSeeds.co.uk do not endorse, condone or encourage growing cannabis through the sale of cannabis seeds. WellGreenSeeds.co.uk strongly advises all potential customers to check their national laws before placing any orders.

WARNING: “Section 6 of the UK Drugs Act 1971- it is an offence to cultivate any plant of the genus Cannabis in the UK without a licence from the Home Office. Anyone committing an offence contrary to this section may be imprisoned, fined, or both.”

All seeds are sold as souvenirs or for the collection and preservation of genetics only. WellGreenSeeds.co.uk accepts no liability for customers purchasing them for any other purpose and cannot be held responsible for those who do. If we have reason to believe you are going to use our products for any illegal activities your order will be cancelled.

QUESTION 2 - How do I pay?

We have 2 methods of payment available depending on where you are located.

Credit/Debit Card:

  • Our most popular form of payment is using a Debit or Credit Card; we accept most card types including Visa and MasterCard.

Bank Transfers:

  • Select to pay by Bank Transfer and you will receive a 5% discount off your order.
  • Placing your order this way saves us from paying credit/debit card processing fees so we pass this saving onto you.
  • All of the details and information required to make your bank transfer will be sent to you via email once you have submitted your order.

Payments We Do Not Accept:

  • Money/Postal Orders – We do not accept Money/Postal Orders.
  • Cheques – We do not accept Cheques.
  • Cash – We do not accept Cash.
QUESTION 3 - How long does delivery take?

We use the Royal Mail for all shipping and their guidance on delivery times is as follows:

  • Delivery within the UK: 1-2 Working Days.
  • Delivery to Europe: 3-5 Working Days.
  • Delivery to USA, Canada, Australia & New Zealand: 7-10 Working Days.

UK Deliveries

  • All orders are sent via Royal Mail 1st Class Signed For, you will be required to sign for you order upon receipt of delivery.
  • We will email you with confirmation your order has been dispatched.
  • In most cases, Royal Mail Signed For takes 1-2 working days.

International Deliveries

  • All orders are sent via Royal Mail Tracked & Signed For, you will be required to sign for you order upon receipt of delivery.
QUESTION 4 - What countries do you deliver to?

We ship to United Kingdom, Europe, USA, Canada, Australia and New Zealand.

QUESTION 5 - How much does shipping cost?

United Kingdom:

Delivery costs are £2.95 for all orders within the UK. All orders are sent “1st Class Signed For” via Royal Mail.

International:

All international orders are £9.95 and are sent using a fully tracked service; you will be sent your Tracking Number once your order has arrived in the destination country.

Orders can be Tracked using this link > Track and Trace

QUESTION 6 - What will appear on my Bank/Credit Card statement?

The descriptor/text on your Bank or Credit Card statement will show you have made a purchase from WELLGREEN LIMITED.

QUESTION 7 - What will my package look like?

We go above and beyond to keep everything Stealth and Discreet. Your Seeds will come to you in a plain Jiffy bag envelope with our return address on the back and no reference to our company at all.

QUESTION 8 - I tried to make a purchase from outside the UK but the system says payment declined?

If you are having difficulty placing an order using a debit or credit card then the likely explanation is that your card does not have its CBP (Cross Border Payment) feature activated.This is quite normal and most card issuers do not activate this feature by default. The resolution is very simple. You should contact your card issuer and explain that you are attempting to place and overseas order an require CBP activating.Once this is completed (it takes around 2 mins to resolve) the payment should go through without issue.

QUESTION 9 - Can I track my order?

For UK orders we do not send out tracking details automatically however you can request them if you contact us using the contact form on our website.

For international orders we send out your tracking details automatically when your order reaches the destination country.

Orders can be Tracked using this link > Track and Trace

QUESTION 10 - What happens if I haven’t received my order?

If you have not received your order you should use the contact form to get in touch, once we have your order number, we can then check the status of your order for you.

QUESTION 11 - How can I get free seeds?

When you order seeds from our website you automatically get free seeds added to your order when it is shipped, please note that free seeds will not appear in your cart when checking out. You can also check out our special offers page for more details to see what special promotional free seed offers we have going today.

QUESTION 12 - Do you have a high street shop?

No, all our business is conducted through our online shop @ https://WellGreenSeeds.co.uk

QUESTION 13 - Can you give me advice on how to grow my Seeds?

No, it is against our policy to advise customers on anything to do with growing or germinating cannabis seeds, our seeds are sold as Souvenirs only and we do not encourage or condone any illegal activity, including germination and/or cultivation.

Under Section 9A of the misuse of Drugs Act 1974, it is an offence to supply or offer to supply any article which may be used or adapted to be used for taking illegal drugs. None of our products are sold for the purpose of drug taking, preparation, or cultivation, and if any customer gives us reason to believe that they wish to purchase any of our products for illegal use we will refuse the sale.

Customers are advised that under UK law it is illegal to germinate cannabis seeds without a licence from the Home Office. Although it is currently legal to buy and sell cannabis seeds, we do not wish to encourage anyone to act in conflict with their national laws, WellGreenSeeds.co.uk strongly advises all potential customers to check their national laws before placing any orders.

All seeds are sold as souvenirs only. WellGreenSeeds.co.uk accepts no liability for customers purchasing them for any other purpose and cannot be held responsible for those who do.

WARNING: “Section 6 of the UK Drugs Act 1971- it is an offence to cultivate any plant of the genus Cannabis in the UK without a licence from the Home Office. Anyone committing an offence contrary to this section may be imprisoned, fined, or both.”

QUESTION 14 - I have questions which are not listed here, how can I contact you and get an answer quickly?

If you have any questions or would like to get in touch, please contact us using the details provided below:

COMPANY NAME: WELLGREEN LIMITED

OUR REGISTERED OFFICE ADDRESS:

(PLEASE NOTE THAT OUR BUSINESS IS ONLINE ONLY, NO PRODUCTS ARE AVAILABLE OR FOR SALE AT OUR OFFICE ADDRESS.)

WELLGREEN LIMITED
20 Montpellier Apartments
Teignmouth
Devon
TQ14 8JT
United Kingdom

Tel: 0044 01726844251
Email: support@wellgreenseeds.co.uk